FAQ

Default solution folder, feel free to edit or delete it.

How to 'Device Migration'?
So far, the 3.2.+ version can support transferring files from the old phone to the new one by the scanning QR code. Please slide to the 3rd page and ch...
Wed, 3 Mar, 2021 at 2:52 PM
I can't receive the code
1. Please check if the email address you used is right. Make sure there are no spelling errors. If it is wrong, please both give us your wrong and correct e...
Tue, 21 May, 2019 at 2:59 PM
How to recovery deleted files?
In order to protect your privacy, we are not entitled to back up your files in our server. All files will be stored and encrypted in your own phone. If ...
Thu, 20 Sep, 2018 at 1:57 PM
How to stop Google Drive?
1. Open Gallery Vault and go to the 1st page, click cloud sign. 2. Open cloud sync page, close cloud sync.
Tue, 21 May, 2019 at 3:00 PM
Why I received a Play notification said GalleryVault may be harmful
Sorry for the Play warning notification. It is caused by a third-party SDK we integrated.  On Sep 29th, we were told the GalleryVault is suspended from ...
Fri, 25 Oct, 2019 at 10:28 AM