FAQ

Default solution folder, feel free to edit or delete it.

How can I recover lost files?
In order to protect your private files, all date added to GalleryVualt are saved and encrypted in your own device. If you haven't deleted Gallery...
Thu, 8 Nov, 2018 at 4:29 PM
How to launch when I hide icon?
Method 1: Launch from Fancycleaner, open Fancycleaner and slide to the 2nd page "Advanced" to launch GalleryVault. Click to download "FancyCl...
Tue, 21 May, 2019 at 2:30 PM
Why are the pictures still in the album after they have been imported?
In some phones, there may be a system inside cloud sync service, which can sync your photos or videos to cloud storage automatically, such as in XiaoMi, Sam...
Tue, 21 May, 2019 at 2:32 PM
How to change password?
1. Slide to the 3rd page in GalleryVault; 2. Setting >> Change Password; 3. Confirm your password; 4. Reset new password and remember it. How t...
Tue, 21 May, 2019 at 2:35 PM
Why I cannot see the photos on Google Drive?
In order to protect your private files, GalleryVault will upload the encrypted files to Google Drive , and these encrypted files will be stored in the Goog...
Thu, 20 Sep, 2018 at 3:41 PM
What is the privacy camera?
"Privacy Camera" is a shortcut that created by GalleryVault to take encrypted photos. When you want to take a photo and added to GalleryVualt, you...
Tue, 21 May, 2019 at 2:41 PM
How to hide the APP?
1. Go to setting page; 2. Choose "Hide Icon" feature in General Column; 3. Try to use the methods to open and remember it. Attention...
Tue, 12 Mar, 2019 at 11:45 AM
How to open "Icon Disguise"?
Option 1. Long press the logo of Calculator to open GalleryVault: Option 2. Input password of GalleryVault and double click "=" butt...
Thu, 20 Sep, 2018 at 1:59 PM
How to make sure my files never be lost?
1.DO NOT delete, rename or move the folder .galleryvault_DoNotDelete_*** or any file in it.    2.When an app is uninstalled, some files cleaning tool...
Tue, 21 May, 2019 at 2:44 PM
I lost files after I clean device date.
Some data of GalleryVault have been removed by the clean tools. If you didn’t back up these files, we're sorry to tell you that we are unable to find t...
Tue, 21 May, 2019 at 2:46 PM